Sanas

Deployment & Configuration

Sanas is easy to set up on Windows — install it on individual computers, or roll it out automatically across an entire organization using common IT tools. Ea...

Windows Deployment

Setting up Sanas on macOS is straightforward — install it on individual Macs one at a time, or deploy it automatically across the organization using standard...

macOS Deployment

To ensure the Sanas App, Sanas Portal, and other Sanas services function properly, Sanas official URLs must be whitelisted within your organization's network...

Whitelisting Sanas URLs

The article provides instructions for manually collecting the Sanas app logs from a Windows computer and sharing them with Sanas Support if requested. The ge...

How to Share App Logs on Windows

Stratodesk NoTouch OS is a Linux-based, read-only operating system. On NoTouch OS, Sanas is deployed using an application distribution link instead of a trad...

Stratodesk NoTouch OS Installation

Auto-Activation is an app authentication mode that does not require any manual credential entry from the user. Instead, it verifies a user's access to the Sa...

Configure Auto-Activation for Sanas App

The Sanas Chrome Extension is the dedicated solution for organizations running Chrome OS devices, where the Sanas Desktop Application cannot be installed. It...

Google Chrome Extension Installation

Installer IDs are unique identifiers assigned to each group and the Sanas Account. When updated on a user's machine, the Installer ID helps Sanas pre-configu...

Update the Installer ID on a User's Computer

Configure Single Sign-On (SSO) to allow users to authenticate on the Sanas Portal and the Sanas App using your organization's existing Identity Provider (IdP...

Configure Single-Sign On (SSO) for Sanas App/ Portal

Installing and provisioning Sanas across Windows, macOS, thin clients and Chrome, plus SSO and activation.

Deployment

This guide provides instructions on configuring audio settings on your web browser to grant Sanas the required permissions for its operations while using AWS...

Configure Amazon Connect (AWS Connect)

This guide provides instructions for configuring audio settings on web browsers. Web-based softphones automatically apply the default browser audio settings....

Generic audio configuration for web browsers

This guide provides instructions to configure the audio source on the Genesys Cloud CX. The guide has dedicated audio configuration sections for omnidirectio...

Configure Genesys Cloud CX Audio Configuration

Audio setup for browser-based softphones, including Amazon Connect and Genesys Cloud CX.

Softphone configurations - Browser based

This guide provides generic instructions for configuring the audio settings on any softphone application to work with Sanas applications.

Generic configuration for Softphone applications

This guide provides step-by-step instructions on how to integrate the MaX UC desktop application with the Sanas app.

Integrate Sanas with MaX UC

This guide provides instructions for configuring audio settings on the Avaya Agent application required to work seamlessly with the Sanas application. Ensure...

Configure Avaya Agent

This guide provides step-by-step instructions on how to integrate the Talkdesk desktop application with the Sanas app.

Integrate Sanas with Talkdesk dialer

This guide provides step-by-step instructions on how to integrate the Avaya One X Communicator desktop application with the Sanas.

Configure Avaya One X Communicator

This guide provides step-by-step instructions on how to integrate Zoom with the Sanas app.

Integrate Sanas with Zoom

This guide provides step-by-step instructions on how to integrate the SIP desktop application with the Sanas app.

Integrate Sanas with SIP

This guide provides step-by-step instructions for audio configuration on Cisco Jabber. Sanas requires continuous access to the audio stream to cancel noise f...

Cisco Jabber: Configure Audio Device

This guide provides step-by-step instructions on how to integrate the Bria 4 dialer with the Sanas app.

Integrate Sanas with Bria 4

This guide provides step-by-step instructions on how to integrate Microsoft Teams with the Sanas app.

Integrate Sanas with Microsoft Teams

This guide provides step-by-step instructions on how to integrate the 8x8 Work dialer application with the Sanas app.

Integrate Sanas with 8x8 Work dialer

This guide provides instructions for configuring audio settings on Genesys Activities to ensure uninterrupted usage of Sanas services.

Configure Genesys Activities

This guide provides step-by-step instructions on how to integrate the Avaya One-X Agent desktop application with the Sanas app.

Integrate Sanas with Avaya One-X Agent

Setting up Sanas with desktop softphones and dialers: Cisco Jabber, Avaya, Zoom, Teams, Talkdesk, 8x8 and more.

Softphone configurations - Applications

Sanas Portal

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