Skip to main content

Integrate Sanas with Talkdesk dialer

This guide provides step-by-step instructions on how to integrate the Talkdesk desktop application with the Sanas app.

Introduction

This guide provides step-by-step instructions on how to integrate the Talkdesk desktop application with the Sanas app.

Note

Note 📔: Ensure that the Talkdesk and Sanasdesktop app are installed on your computer.

Integrate Sanas with Talkdesk

  1. Launch the Talkdesk application on your computer, and if required, log in to the dialer with your credentials.

  2. Click on the Profile icon at the top, then select the Conversations Settings.

  3. Scroll down to the Audio Settings section, then select the Sanas Microphone under the Microphone drop-down menu.

  4. Ensure you select the connected headset under the Speaker drop-down menu. For example, the image below, Jabra Evolve 20 MS is selected under Speaker.

⚡ Pro tip: Sanas works best when you adhere to the Sanas best practices.

Support

Need help? Get in touch with our Support Team for assistance.

Did this answer your question?

Related Articles